Privacy Policy
Additional Disclosures
Privacy Policy
Effective Date: 1/1/2025
Last Updated: 9/19/2025
TriGuard Pest Control LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website and services, you agree to the practices described in this policy.
Identification of the Service Provider
This Privacy Policy applies to TriGuard Pest Control LLC, a pest control and extermination service provider. For any inquiries, you can contact us at:
Email: [email protected]
Phone: 208-999-5070
Mailing Address: 11167 Tungsten Street, Caldwell, Idaho, 83605
Types of Information Collected
We collect the following types of personal information:
Information You Provide:
Name
Address
Email address
Phone number
Other information submitted via forms on our website
Third-Party Sharing Disclosures:
“No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
Automatically Collected Information:
Usage details
IP address
Browser type and operating system
Cookies and web beacons
Purpose of Data Collection
We collect personal information for the following purposes:
To provide and improve our services
To process transactions and service requests
To communicate with you, including for marketing purposes
To respond to inquiries and provide customer support
Data Usage
We use your information to:
Fulfill service requests and improve our offerings
Personalize marketing communications
Analyze website usage and improve user experience
We may share your information with trusted third-party service providers to assist with marketing, messaging services, and other operational support. These providers are obligated to maintain the confidentiality of your information.
Consumer Consent
By providing your information, you consent to its collection and use as outlined in this policy. You may withdraw your consent at any time by contacting us at [email protected]. Please note that withdrawing consent may limit your ability to access certain services.
Data Security
We implement appropriate physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission or storage is 100% secure.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.
Rights of Consumers
You have the right to:
Access the personal information we hold about you
Request corrections to your data
Request deletion of your data
To exercise these rights, please contact us at [email protected].
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: 208-999-5070
Mailing Address: 11167 Tungsten Street, Caldwell, Idaho, 83605
SMS Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors assisting with text message delivery.
Thank you for trusting TriGuard Pest Control LLC with your personal information.
Terms of Service for SMS Messaging
Effective Date: 1/1/2025
Last Updated: 9/19/2025
Thank you for choosing TriGuard Pest Control LLC (“we,” “us,” or “our”) SMS messaging services. By opting in to receive SMS messages from TriGuard Pest Control LLC, you agree to the following terms and conditions. Please read them carefully.
Service Description
Our SMS messaging service provides updates, notifications, promotions, and other information related to TriGuard Pest Control LLC and our services. Message frequency varies depending on your interactions and preferences.
Opt-In and Consent
By providing your phone number and consenting to receive SMS messages, you confirm that:
You are the owner or authorized user of the phone number provided.
You agree to receive SMS messages from TriGuard Pest Control LLC, including automated messages.
To subscribe, you may opt in via our website, service forms, or by sending a message to our designated number.
Opt-Out Instructions
To stop receiving SMS messages from TriGuard Pest Control LLC:
Reply STOP to any SMS message from us.
You will receive a confirmation message:
“TriGuard Pest Control LLC: You have successfully been unsubscribed from TriGuard Pest Control LLC, you will not receive any more messages from this number. Reply START to re-subscribe.”
To resume receiving messages, reply START to any message from us.
You will receive a confirmation message:
“TriGuard Pest Control LLC: You have successfully been re-subscribed for SMS messages from TriGuard Pest Control LLC at this number. Reply STOP to unsubscribe. Reply HELP for help. Msg & Data Rates May Apply. Message frequency varies.”
Customer Support
For SMS support, please reach out to us via:
Email: [email protected]
Phone: 208-999-5070
Website Contact Form: https://www.triguardpestcontrol.com/sign-up
Message and Data Rates
Standard message and data rates may apply. Check with your mobile carrier for details regarding your plan. Message frequency varies based on your interaction with TriGuard Pest Control LLC.
Responses to Customer-Initiated SMS
If you send us an SMS message, we may respond with relevant information or follow-up messages based on your inquiry or request. This includes:
Responses to customer questions or service requests.
Follow-up messages related to your interaction with our business.
By initiating a message, you agree to receive replies and follow-ups from us.
Privacy
Your privacy is important to us. For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.
Terms of Use
By using our SMS messaging services, you agree that:
You will not use this service for unlawful purposes.
You will not send harmful or malicious messages to our numbers.
We reserve the right to suspend or terminate SMS services for violations of these terms.
Service Availability
SMS messaging is provided on an as-is basis and may not be available at all times. We are not responsible for delayed or undelivered messages due to carrier or technical issues.
Changes to Terms
We reserve the right to update these terms at any time. Any changes will be posted on our website with the updated effective date.
Thank you for connecting with TriGuard Pest Control LLC using SMS Messaging Services!
III. TERMS AND CONDITIONS
1. DISCOUNTS ON SERVICE, MONEY BACK GUARANTEE
A. Under the terms of this agreement, customer may be given a discount on the initial service fee in exchange for an agreement to receive and pay for service for at least one year. If a discount was applied to the initial service and customer cancels prior to fulfilling the minimum obligation of one year, for any reason, customer agrees to pay an early termination fee of up to 75% of the remaining contract value ($75 minimum). If cancellation occurs during the 72 hour right of recession clause, customer agrees that they may be required to pay the full cost of the initial service, as quoted on the service contract, before promotional discounts are applied.
B. Money Back Guarantee- To be eligible for a credit of your last service payment, re-treatments must qualify as outlined. Qualifying retreatments are defined as: return service requests for COVERED PESTS only and not for pests determined EXTENDED COVERAGE or ADDITIONAL COST. Pests in those categories do not have the same guarantee. For COVERED PESTS re-treatments to be eligible are for infestations that must be of the same pest and found in the same location INSIDE the home. You must make this request in a timely manner, while you are between regular services only, and after 2 (two) consecutive retreatments. If these requirements are met, you may request your last service payment to be credited to your account. TriGuard will then make arrangements to return to your home to verify problem conditions. Upon verification of a persisting problem, a credit of your last service payment will be placed on your account the following day.
You the buyer, may cancel this transaction at any time prior to midnight of the third business day after the date of this transaction unless services have already been completed.
2. FUTURE DAMAGE, LIMITATION OF LIABILITY
A. This agreement does not provide for the control of prevention of termites, powder post beetles, wood borers, wood wasps, wood decay fungus, or any other pest not indicated herein. I expressly waive and release TriGuard Pest Control from liability for any claim for personal injury or damage to the structure or its contents caused by wood infesting organisms, carpenter ants, carpenter bees, fire ants, pharaoh ants, spiders, ticks, fleas, wasps, bees, scorpions or other pests listed on this contract.
3. DISCLAIMER
A. TriGuard’s liability under this agreement will be terminated if TriGuard is prevented from fulfilling its responsibilities by reason of delays in transportation, shortages of fuel and or material, strikes, embargoes, fire, floods, quarantine restrictions, earthquakes, hurricanes or other act of God or circumstances or cause beyond the control of TriGuard.
B. TRIGUARD DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE GUARANTEES STATED IN THIS AGREEMENT ARE GIVEN OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
C. TriGuard is not liable for any pre-existing or future damage caused by rodents in the attic, crawlspace or any other part of the customer’s property.
D. TriGuard is not liable if humans, pets or non-targeted animals get into bait stations and consume rodenticide. TriGuard is not liable if humans, pets or non-targeted animals consume rodenticide that may have been secured in the attic, the crawlspace or any other part of the property.
E. TriGuard is not liable for any harm to humans, pets and property from the products used.
4. LATE PAYMENT
Payment is due at the time of service. If the customer fails, for any reason, to make payment within 30 days from the due date, TriGuard, at its option may discontinue service and start collection proceedings. Upon failure to make such payments, the customer agrees to pay the cost of the collection amount of $75.00. A charge of 1 ½ percent per month, will be added to past due accounts. A $35.00 fee will be charged on any returned checks. Customers agree that credit card and ACH disputes with the bank will result in a fee of $25.00 per dispute/chargeback requests, unless charges were processed in duplicate or error by TriGuard.
UPON REQUEST, TRIGUARD WILL SUPPLY THE PURCHASER WITH A COPY OF THE MANUFACTURER’S SPECIMEN LABEL OF PESTICIDES WHICH WILL BE USED TO TREAT THE PREMISES
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